Enquiries referring to the accuracy of information on the Active Cover website may be directed to the editor.
Interruptions and Omissions in Service
Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.
Information Submitted by You
We will process any data which you provide in completing the online registration, application or enquiry forms and any further forms containing company and personal details which you complete or provide to us when using this site in accordance with UK data protection legislation.
Personal information which you supply to us may be used in a number of ways, for example:
– To provide you with insurance quotations and/or insurance coverage
– To make underwriting decisions
– For fraud prevention
We may share information with, and obtain information about you from, credit reference agencies or fraud prevention agencies. If you apply to us for insurance we will pass your details to the insurer and Lorica Insurance Brokers Limited. Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
In relation to our Retention Policy we will delete or anonymise data once the age of the record hits 395 days. Data will be kept on backups for 60 days after it is deleted, then it will be gone. Active Cover policyholders data will be retained for a minimum period of seven years.
For further information on how your information is used, please contact:
C/O Lorica Insurance Brokers,
T. 0333 400 0759
How is this data safeguarded?
The security of your data is extremely important to us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your Use of our Website
You may only use this Site for lawful purposes when seeking information. You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site.
Information on our Website
Whilst we make every effort to ensure that the information on this site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our website or any liability in respect of information on our website supplied by you, any other site user or any other person.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at an email address.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to address.
You have the right to update your data if there are any inaccuracies so that the data we hold on you is correct. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
How will we use the information about you?
We work with selected third party companies (Henman Communications Ltd & Optalitix Ltd) and may need to share this information with them in order to deliver this service to you. Data shared includes your name, Date of Birth, Address, email address and telephone number for the purpose of optimising our sales funnel and understanding our customer base. Your information will not be shared with or sold to other companies outside Active Cover or our selected third parties. We may contact you via your email address or telephone number in order to provide assistance with your account, policy renewals or your application for multi sport personal accident insurance.
Choice of Law and Jurisdiction
The use of this website and any agreements entered into through this website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.
Data – information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record.
Data Protection Acts 1984 and 1998
These are the Acts of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law.
Data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of Active Cover.
This is a statement by Active Cover, which explains the ways that we try to protect our users’ privacy.
These are companies and people other than Active Cover and the group of companies of which it may be a part.
People who use our website and register their details with us for the purposes of commenting about our site, gain more information and general business use.
For full details of personal data and your rights please visit the Information Commissioners Office Website at http://ico.org.uk/