CHUBB’s in-house accident and health claims team is passionate about providing outstanding service to people in their hour of need. They provide exceptionally high levels of training so that their dedicated teams have expert understanding of the medical, legal, international and financial elements of a claim.
They understand that speedy solutions and timely settlement are of the essence. CHUBB acknowledges every claim within 24 hours of receipt of notification, providing details of how and where it will be handled. Staff are empowered to take immediate decisions and they ensure the claimant understands the next steps and what documentation is required.
Handling accident and health claims demands a real understanding of, and empathy with, claimants. Situations can be distressing and can even involve loss of life, so CHUBB sets out to reduce the trauma or discomfort of our Claimants. They listen carefully to their needs and seek to provide the appropriate financial security and support services, in the short, medium and longer term. Throughout the process CHUBB liaises with their Claimants so that they remain fully informed.
If you need to make a claim, please make contact as soon as possible to CHUBB European Group Ltd (Claims Dept) PO Box 682, Winchester, SO23 5AG, or call their claims line on 0345 841 0059 or email UK.Claims@chubb.com or log on to their online claims portal open 24/7 at www.chubbclaims.co.uk